Timbergear™ Hunting Products

Shipping / Order Information

• We cannot ship to P.O. boxes or C.O.D.
• International Orders - Contact Customer Service
• Orders placed after 4pm will be processed the following business day.
• Orders placed on Saturdays & Sundays will be processed the following business day.
• Shipments to Alaska and Hawaii allow 1-2 additional business days for delivery.
• Business Days do not include week-ends or holidays.
• Please allow 1-2 days for standard delivery
• Incomplete information will result in delay of order.
• Prices are subject to change without notice

Unless otherwise noted, shipping and handling costs are calculated on your total order and will be added at the time of checkout.

Shipments to Michigan: Michigan Sales Tax of 6% will be assessed on the total order at the time of checkout.

Shipping information for Art:

• All Artwork is shipped insured. All prints are shipped with a foam core backing.
• Allow 4-6 weeks delivery for all framed prints.
• Allow 2-4 weeks delivery for all unframed prints.
• Allow 4-8 weeks for delivery on Original Trophy Portraits.
• Allow 4-8 weeks for delivery on Original Wildlife Paintings.

TimberGear™ Online Shopping Policy

ACCEPTANCE OF AGREEMENT
By engaging to purchase a product on the Website, you (further know as "Buyer") agree and accept terms of this Agreement. Contact us if you have any questions about our products, policies, comments or questions.

PAYMENT OPTIONS:
We accept Visa, Master Card, American Express, Discover and E-Check. Your purchases will appear as "Timbergear," on your credit card statement. Timbergear does not accept COD. If Buyer fails to pay for any products received, Timbergear™ shall reserves the right, to suspend or cancel further delivery, and to proceed in any court of proper jurisdiction against Buyer for all amounts due including, but not limited to, attorney fees, costs and interest. Please make sure that your billing address is consistent with the address on your credit card statement billing.

INTERNATIONAL ORDERS:
Please contact Customer Service.

STATE SALES TAX:
For all purchases sales tax will be charged where it is required by law to charge tax. We will charge State sales tax applicable for Michigan and is subject to change accordingly.

SHIPPING:
We ship all orders to the forty-eight contiguous states United States. Timbergear™ shall use reasonable efforts for products to be delivered to Buyer, but shall in no event be liable for any losses or damages caused by delay or non-delivery of products. Buyer shall be responsible for all shipping charges. Timbergear is unable to deliver to P.O. Boxes. Please be sure to enter a complete shipping address for all online orders when completing and submitting your online purchase.

LIMIT OF NON-DELIVERY CLAIM:
All non-delivery claims related to products sold through Timbergear's Website shall be made within thirty (30) days after receipt of the product to which the claim relates. Buyer's failure to give written notice of any claim within the 30-day period of time to Timbergear shall constitute an absolute and unconditional waiver of such claim. In no event shall Buyer commence any action related to products sold to Buyer through the Website later than one year after receipt of the product.

RETURNS:
Refunds will be issued within 45 days of purchase. After the 45-day period, a merchandise exchange will be issued. We offer an exchange for defective items and Timbergear™ Wear items that are not of the correct size that has not been worn or laundered. Our exchange process requires you to return the manufacturer's defective product for an exchange with a non-defective product. 
 
To return an item for exchange or refund, contact Customer Service at Timbergear™. Our Customer Service representative may ask you for your order number and date of purchase. Please allow up to 14 business days for the exchanged product to be sent to you.

If the Buyer does not register for a PayPal® account, Timbergear™ cannot issue credit card or cash refunds, therefore, an exchange for item(s) purchased will be issued.
For fast, accurate returns, keep the invoice and packing slip with your shipment. If you need to return your purchase, please complete and return shipping invoice and include it with your merchandise. Ship your package postage paid. Timbergear does not accept postage due packages.

Items purchased through online shopping cannot be returned at our Retailer store locations that sell Timbergear™ merchandise.

Return your merchandise to:
Timbergear
Refund Department
1118 Eastoak Drive
Fenton, MI. 48430

DAMAGED MERCHANDISE:
If your item is received damaged, contact our Customer Service Department at 810-240-2843. Be sure to have the packing slip along with a copy of your purchase invoice to give the information to our Customer Service Representative.

DEFECTIVE MERCHANDISE:
If for any reason, you item has a manufacturers defect, it will be replaced at no cost to you. Simply contact Customer Service at Timbergear™ with your complete order information and they will direct you on how to return the defective item. Items that have been deliberately, maliciously damaged or worn will not be entitled for refund or exchange.

PRICES and AVAILAILITY:
Prices of product on the Website are subject to change at any time without notice.  Product availability is subject to change at any time. Timbergear™ makes no representations of warranties regarding product availability.

Timbergear™ does not accept COD orders. If Buyer fails to pay for any products received, Timbergear™ shall reserve the right, to suspend or cancel further deliveries, and to proceed in any court of proper jurisdiction against Buyer for all amounts due including, but not limited to, attorney fees, costs, interest and any applicable fees imposed.
 
DISCLAIMER OF WARRANTIES:
SELLER MAKES NO WARRANTY, EXPRESS OR IMPLIED. Buyer is solely responsible for determining the suitability of the products for the uses and applications considered by Buyer. Buyer assumes all risks and liabilities arising out of possession and or use of the merchandise item(s) purchased.